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Terms and Conditions

Last updated: October 4th 2026

Welcome to True Swing. By accessing or using our website, mobile app, and related services (the “Service”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully. True Swing helps golfers turn a swing fault into a practice program they can follow. By using True Swing, you confirm that all information you provide is accurate and that your use complies with applicable laws.

Eligibility

You must be 18 years old, or the minimum age required by the law where you live, to create an account and use the Service.

Services Provided

True Swing builds practice programs around one swing fault at a time. You can start from a swing video, your coach’s notes, or our drill library, and True Swing gives you an ordered sequence of practice sessions and keeps track of the practice you complete.

  • Upload swing videos and receive an AI-generated suggestion of what to work on
  • Turn your coach’s notes, as text or photos, into a structured practice program
  • Follow drills and practice sessions, and see your practice history

AI-Generated Content & Physical Safety

Swing analysis and the formatting of coach notes are produced automatically by artificial intelligence. AI output can be wrong or incomplete, is not reviewed by a human coach, and is not professional instruction. Use it as a supplement to your own judgement and to qualified coaching.

  • True Swing features physical exercise and golf drills. Consult a healthcare provider before beginning any new physical regimen, especially if you have pre-existing injuries.
  • Practise within your physical abilities; you are responsible for your own safety while practising and playing.
  • To the maximum extent permitted by law, True Swing is not responsible for any physical injury, strain, or health complications resulting from performing recommended drills or exercises.

Your Content

You keep ownership of the videos, notes, photos, and other content you upload. You give True Swing permission to store and process that content only as needed to provide the Service to you, including sending it to our AI provider for analysis as described in our Privacy Policy. Only upload content you have the right to share, including notes written by your coach.

Prohibited Content

You may not upload or share any malicious, unlawful, or infringing content through True Swing. This includes, but is not limited to:

  • Offensive, harassing, or discriminatory material
  • Unauthorized recordings or materials owned by others
  • Malicious code or software designed to harm the platform or its users

User Responsibilities

You are responsible for all activity that occurs under your account and agree to:

  • Use True Swing only for lawful purposes
  • Keep your sign-in details secure
  • Respect copyright and data protection laws
  • Avoid attempting to reverse-engineer, disrupt, or misuse the platform

Data Retention & Deletion

True Swing stores your swing videos, analysis results, practice data, and related information for as long as your account remains active. You can delete your account in the app. When you do, your personal data and uploaded content are deleted or anonymized within a reasonable period, except where we must keep certain records for legal, security, billing, or fraud-prevention reasons, as described in our Privacy Policy.

Suspension and Termination

You can stop using the Service and delete your account at any time. Deleting your account does not cancel a subscription bought through the App Store or Google Play; cancel it there. We may suspend or close an account that breaks these Terms or puts the Service or other users at risk.

Limitation of Liability

True Swing is provided “as-is.” To the maximum extent permitted by law, True Swing and its owners will not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use the Service. We do not guarantee performance improvement or accuracy of analytical outputs. Nothing in these Terms limits rights you have under mandatory consumer law.

Governing Law

These Terms are governed by the laws of Sweden. Disputes will be handled by the competent courts of Sweden unless otherwise required by mandatory consumer law.

Payments, Subscriptions & Refunds

Paid features of True Swing are sold as auto-renewing subscriptions through the Apple App Store and Google Play. Apple or Google is the merchant of record: they take the payment, hold the payment method, and process any refund. True Swing never receives or stores your card details.

  • Prices are shown in the App Store or Google Play at purchase, in your local currency, including applicable taxes.
  • Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before renewal.
  • Cancel at any time in your App Store or Google Play subscription settings — not in True Swing, which cannot cancel or refund on your behalf. Access remains active until the end of the paid period.
  • Refunds are handled by Apple or Google under their policies. Direct refund requests to them.
  • If a renewal payment fails, the store may suspend the subscription and access to paid features ends.

Changes to These Terms

We may update these Terms. If we make material changes, we will tell you through the app or website before they take effect. Continuing to use the Service after that means you accept the updated Terms.

Contact

Questions about these Terms? Contact us at team@trueswing.se.